Frequently Asked Questions
Frequently Asked Questions
What materials do you use for your crochet items?
We use high-quality yarns including cotton, acrylic, and wool blends. Each product listing specifies the exact materials used.
How do I care for my crochet items?
Most items can be hand washed in cold water with mild detergent and laid flat to dry. Specific care instructions are included with each order.
Do you accept custom orders?
Yes! We love creating custom pieces. Please contact us with your ideas and we'll work with you to bring your vision to life.
How long does shipping take?
Orders typically ship within 3-5 business days. Delivery times vary based on your location but usually take 5-7 business days within the US.
Can I return or exchange my item?
Yes, we accept returns within 30 days of delivery. Please see our Return Policy page for full details.
Are your items handmade?
Yes! Every item is lovingly handcrafted with attention to detail and quality.
Do you offer gift wrapping?
Gift wrapping is available for a small additional fee. Select this option at checkout.
How can I contact you?
You can reach us through our contact form or email us directly. We typically respond within 24 hours.